Guest Post on Conversation Agent
Please click over to Valeria Maltoni’s blog to read my guest post titled Are You Conversationally Tone-Deaf?
If you’re not reading Conversation Agent regularly, you should be. Valeria is a thoughtful writer who excels at fostering conversation around important topics. She also writes a Fast Company blog called Customer Conversation.
Valeria is in Italy at the moment, visiting with family; her grandmother is very ill. I’m sure all her readers will join me in extending wishes for a…
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